Senior product designer with 15+ years of experience designing digital experiences across enterprise products, complex workflows, and modernization initiatives. I work across product design, UX strategy, service design, and emerging AI-enabled experiences, connecting user needs with business objectives and technical realities. My background spans strategy through execution, including discovery, information architecture, interaction design, prototyping, systems thinking, and cross-functional facilitation.
Worked across enterprise client engagements spanning ecommerce discovery, telecommunications, native applications, and emerging AI-assisted design workflows.
Designed regulated financial experiences across Statements, Tax, and Cost Basis product teams.
Led product experience improvements for a SaaS platform serving real estate investors and related customer workflows.
Supported digital marketing and customer-engagement experiences within Salesforce and Pardot.
Build and operate digital products, ecommerce experiences, websites, business concepts, and customer acquisition systems across independent ventures.
Designed internal healthcare applications and digital experiences supporting nationwide operations teams.
Designed interactive sales applications and tablet experiences used by nationwide sales teams.
Supported B2B and B2C digital experiences through UX improvements, microsites, landing pages, analytics, and digital content.
Managed ecommerce UX, digital marketing, and customer engagement for a B2B technology retailer.
Earlier roles and independent work included web design, interactive media, visual design, ecommerce, branding, and digital production across agency, corporate, and freelance environments.
I take ideas from ambiguity to usable product experiences, balancing user needs, business goals, technical constraints, and the details that make a product feel coherent.
I help teams make sense of complex problems, identify where the real friction lives, and turn research and business context into a clear experience direction.
I organize dense information, features, and content into structures that help users quickly understand where they are, what matters, and what to do next.
I use interviews, workflow analysis, competitive research, stakeholder input, and existing data to challenge assumptions and make sure I’m solving the right problem before designing the solution.
I help product, design, engineering, and business teams get complicated ideas out of their heads and into a form everyone can understand, discuss, and make decisions around.
I look beyond individual screens to understand how people, processes, channels, and systems work together, especially when the user experience depends on what happens behind the interface.
I design workflows and interactions that make complicated tasks feel simpler, more intuitive, and easier to move through.
I turn ideas into testable experiences early, using prototypes to explore direction, communicate intent, uncover issues, and refine the experience before teams commit to build.
I work within and contribute to design systems to create consistency across products while identifying where patterns, components, or standards need to evolve.
I explore how AI and automation can remove friction, accelerate workflows, and create new product possibilities while keeping human judgment, transparency, and usability at the center.
Associate of Science - Architectural Engineering
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